All clients taking part in any of our R’n’R Studio Ltd photography experience must be over the age of 18. Persons under the age of 18 may only attend with a parent or legal guardian present.
All clients will be subject to a short induction which will include fire exit and meeting points, First aid box location, CCTV camera location, Toilets and general housekeeping rules
Promotions or vouchers may not be used in conjunction with any other promotion, certificate or voucher. Strictly one voucher per booking.
Each photo shoot should be fully paid in advance
If for any reason you fail to attend your appointment or fail to notify R’n’R Studio Ltd within 72 hours of your appointment, any money paid will be rendered non-refundable. We strongly advise that you inform us beforehand if you are unable to attend your appointment by contacting us via the website.
Clients may reschedule their appointment ONCE up to 72 hours in advance after which if the client should choose to reschedule. Weekend bookings including Friday, Saturday and Sunday's client's must give at least 7 days’ notice should they wish to reschedule.
If a client should arrive up to 15 minutes late for an appointment, we cannot guarantee all aspects of the service and the deposit cannot be refunded.
If a client should arrive later than 30 minutes for an appointment, R’n’R Studio Ltd reserve the right not provide any services and the deposit shall be lost. If for any reason you fail to attend your appointment, any deposit paid will be rendered non-refundable.
Beauty/Portfolio Photography clients must bring no less than three changes of clothing and must use three outfit changes (This applies to ALL photo shoot packages and is designed to give the client a better quality of images)
For copyright purposes no personal photography or filming is permitted at the studio, use of digital camera, camera phones, video recorders, or any other photographic/video capture device is strictly prohibited. Copyright remains with R’n’R Studio Ltd. All clients using R’n’R Studio Ltd agree that any images taken by R’n’R Studio Ltd therefore belong to R’n’R Studio Ltd and can be used for any purposes at R’n’R's discretion.
For your safety and security please be aware that Security CCTV is in use throughout the R’n’R Studio Ltd premises. When you arrive this equipment will be pointed out to you during your short induction. Clients should understand that this is in no way to infringe on their privacy during their time at the studio. Recorded CCTV footage may be used as evidence against any individual committing a criminal offense on the premises of R’n’R Studio Ltd. R’n’R Studio Ltd does not accept liability for the loss or damage of any equipment or personal belongings brought onto the premises.
In booking your appointment or purchasing a promotion from any online or third party companies you agree to the terms and conditions as stated above.
In the event of unforeseen circumstances (which are deemed to be out of the control of the studio) R’n’R Studio Ltd reserves the right to substitute any or all aspects of the service with a suitable alternative to an equivalent value. Additionally, in some situations this may involve changing appointment times and dates or moving the booking to a partner studio of similar standing. All deposits paid on rescheduled appointments shall be carried over to the new appointment time and R’n’R Studio Ltd will take necessary steps to ensure suitable notice is given to the client.
R’n’R Studio Ltd in no way discriminates against any individual however where a client is found to be unfit for their appointment, R’n’R Studio Ltd will refuse service on behalf of the staff team. This will include persons of a poor standard of hygiene or showing up under the influence of alcohol or drugs.
R’n’R Studio Ltd does not tolerate the abuse of its staff. Any complaints must be lodged in a professional manner either in writing or email only.
R’n’R Studio Ltd can only keep images on our systems for a maximum period of 4 weeks. After this they will be disposed of.
Prints and/or images purchased must be collected within 3 months of the purchase date. All products thereafter not collected will be disposed of. This does not affect your statutory rights.
Please be aware that on rare occasions due to unforeseen circumstances R’n’R Studio Ltd may be running behind. We will endeavour to keep this to a minimum however delays on occasions can occur.
All image sizes are nominal. What you see and select in the viewing selection process is what you will receive as a hard copy in print or jpeg format. Some images may be cropped with body parts purposely cut out to give a different style. Should you select these images then you purchase "as seen" and no refunds or further editing will be offered. R’n’R Studio Ltd will provide a pleasing colour balance but cannot guarantee exact colour matching owing to anomalous reflectance caused by a combination of certain dyes and materials especially man-made fibres. It's sometimes impossible to record on film/digital file the exact colour as seen by the human eye.
R’n’R is unable to authorise any refunds without proof of purchase. Deposits paid must be requested within 4 weeks of your booking date, after which it becomes non-refundable due to occurring administration costs. Refunds can only be issued once the customer provides a copy of their order form or till receipt within 4 weeks of your booking date.
If any of the terms and conditions are violated by the client, R’n’R Studio Ltd reserve the right to withhold the booking deposit.